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Engineering Creativity: A CIO’s Perspective on AI in the Production Pipeline

How We're Building the Future of Content Creation for Quality, Scale, and Security

Author: Diederik Veelo, CIO, Ambassadors

As CIO at Ambassadors, I’ve spent years navigating the intersection of creativity and technology. We’ve seen render farms shrink rooms, digital workflows accelerate, and VFX possibilities expand beyond imagination. But I’ll be candid: the current wave of Artificial Intelligence is something entirely different. It's not just incremental improvement; it's a fundamental shift with the potential to reshape how brands, particularly those in product-centric sectors like FMCG, apparel, automotive, and cosmetics, create and deploy content.

There's a lot of hype, certainly. But behind the buzzwords, our development teams and I are deeply involved in the practical engineering required to harness AI's power responsibly and effectively. It’s about building robust systems that augment our artists' incredible talent. For marketers, understanding this technological shift is key to unlocking new levels of efficiency, scale, and creative possibility.

Integrating AI isn't plug-and-play. The knowledge that we accumulated from five years of AI development for Vocoda Digital Voices laid the foundation for the infrastructure we are further developing today. This involves:

  • Custom Pipelines: Developing bespoke workflows that allow AI tools to seamlessly interact with our traditional high-end visual effects and finishing pipelines.
  • Infrastructure: Ensuring we have the scalable cloud computing power, secure data storage, and network bandwidth to handle complex AI processing and large datasets.
  • Digital Doubles – A Technical Lens: From my perspective, creating convincing digital replicas of products or talent is a fascinating technical challenge. It requires meticulous 3D scanning or modeling, sophisticated material/texture work, advanced rigging for animation, and powerful rendering solutions, increasingly augmented by AI for detail enhancement or variation generation. Getting this right demands both technical precision and artistic oversight.
  • R&D Investment: We dedicate significant resources to exploring emerging AI techniques, refining existing models for specific creative tasks, and ensuring the tools genuinely empower our artists.

 

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8K AI generated digital twin, conditioned on a 3D foundation

What does this engineering effort mean for you, the marketer?

  • Scalability by Design: Technologically speaking, AI allows us to design systems for scale. Do you need thousands of consistent product shots across all your SKUs? Or 50 visual variations of a campaign for A/B testing? By leveraging AI assistance within controlled pipelines, we can automate aspects of versioning and rendering, achieving volumes and speeds that were previously impractical.
  • Efficiency Through Intelligent Automation: My team constantly looks for workflow bottlenecks – the repetitive, time-consuming tasks that don't require unique creative input. By strategically applying AI automation here (think smart resizing, background replacements, initial adaptations), we free up our highly skilled artists to focus on what truly matters: nuanced creativity, strategic thinking, and achieving that final polish. This translates to better resource allocation and, ultimately, cost-effectiveness.
  • Engineering Global Reach: Localisation becomes more streamlined. We're building workflows where AI assists not just with text translation but also with visual adaptation—analyzing context, suggesting culturally appropriate modifications, and integrating these changes efficiently, all while maintaining brand governance through metadata and smart templates.

 

Implementing powerful technology comes with significant responsibilities. These aren't just 'features'; they are fundamental challenges we engineer solutions for daily:

 

  • Engineering for Quality: AI can generate impressive results quickly, but hitting the consistent, photorealistic, pixel-perfect quality demanded by high-stakes brands is another level. It requires continuous refinement of AI models, sophisticated integration with professional-grade rendering engines, robust colour management, and – crucially – designing workflows where our artists have intuitive control points to guide, correct, and elevate the AI's output. Quality isn't an accident; it's engineered.
  • Building a Fortress: Security & Ethics: As CIO, protecting client assets and data integrity is paramount. This means secure cloud architecture, rigorous access controls, encrypted data flows, and responsible data governance, especially when handling sensitive assets like talent digital doubles (where legal rights and data privacy are critical). We are committed to using ethically sourced data. This isn't just policy; it's built into our technical framework.
  • The Human-AI Interface: My team's core focus is designing how our artists interact with AI. The goal is augmentation, not frustration. We build interfaces and feedback loops that empower creative control, allowing AI to handle the heavy lifting while the artist provides the critical direction, nuance, and final approval.

 

What truly makes this work at Ambassadors is the constant, dynamic collaboration between our technology teams and world-class creative directors, artists, and producers. The breakthroughs don't happen in tech silos; they happen when an artist identifies a need, and a developer figures out how AI can help meet it, or when technologists introduce a new capability that sparks creative inspiration. This integrated approach is essential for any brand leveraging AI effectively.

I'm incredibly excited about the trajectory of creative AI. The potential for more intuitive interaction, real-time feedback, and deeper contextual understanding is staggering. Our commitment at Ambassadors is to continue innovating responsibly, always balancing technological possibility with creative excellence and ethical considerations.

The potential for AI to help brands create more impactful, relevant, and efficient campaigns is immense. If you’re curious about how our specific blend of deep technological expertise and high-end creative craft could help solve your production challenges, I genuinely encourage you to reach out to our team.

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